Job Description

Filling most of our leadership positions internally. And offering tailor-made training programs and opportunities to work on exciting international projects. Both count. Both are us.

Technical Hotline Supporter

Company: Vaillant A/S   Location: Taastrup-DNK   Country: Denmark (DK)  BrandVaillant

What we achieve together

  • Providing technical telephone support to installers.
  • Responding promptly to emails from installers.
  • Assisting installers with technical drawings and diagrams.
  • Supporting our Sales Support team by identifying part numbers for spare parts.
  • Managing and optimizing interventions on the Dashboard for technicians.

What makes us successful together

  • Technical Expertise: Strong understanding of heat pump technology and the hydraulic components of heating systems.
  • Language Skills: Proficiency in Danish and Swedish, with the ability to communicate effectively in English.
  • IT Skills: Competency in using Office and other digital tools at a user level.
  • Adaptability: Ability to work well both independently and as part of a team.
  • Service Orientation: Excellent communication skills, ensuring colleagues, installers, and private customers feel welcomed and supported.

 

What you can count on

  • You will be working out of our beautiful new HQs in Taastrup that have been designed to unite and inspire our teams.
  • You become part of an informal office environment where we encourage knowledge sharing and collaboration within and between departments.
  • A place where your well-being matters. We have a strong focus on our “We Make It Happen” culture that embraces our four countries and unites us across teams and departments.
  • Flexible arrangements with our hybrid model.
  • We also invite you to come and enjoy lunch in our canteen. The restaurant offers an affordable service for all residents and visitors.

 

 

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

 

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply. 

 

Your Contact: 

Aysun Bozkurt

We care about our planet and aim to work carbon-neutrally for this reason we can only accept online applications.
Let's save the environment together and eliminate paper applications.

Follow us
  • Ausschreibung