service-technicians

Supporting the change for more climate-friendly technologies.

And helping the climate with every single adjustment.
Both counts. Both are us.

Climate change is on everyone’s lips. That’s a very good thing. Ultimately, however, it’s not just about talking but about installing and servicing future-proof technology at our customers’ premises. Firstly, this doesn’t happen by itself or, secondly, without in-depth expertise or, thirdly, without the right attitude to the job. Your colleagues in Service Technology at Vaillant Group know why they’re working: to take climate and environment-conserving technology further, not just on paper but in real life – and to take our customers with them on the way to the future.

Enabling a future based on connected heating technologies.

And create a digital customer experience every single time.
Both counts. Both are us.

Digital building engineering of the future: a hot topic, and not only as part of the climate debate. Your colleagues in Service Technology at Vaillant Group are already getting down to it: they are already experts for networked heating technology and are making an important contribution to the energy transition. We provide them with regular continuing education to ensure they have the necessary know-how. And digitalisation has long been a part of everyday life for Vaillant Group service technicians. They are provided with all they need to digitally organise and deal with jobs. Tiresome paperwork? Not at all!

Impress your client with a perfect preparation.

Because your vehicle and parts have been prepared overnight.
Both counts. Both are us.

Making service more efficient and customer-friendly – it’s a phrase that’s often heard. Sadly, however, this claim is often more about lip service, and service technicians are left to fend for themselves. It’s different for your colleagues at Vaillant Group. For us, efficient, customer-friendly service also involves being perfectly prepared when we call on the customer – and really having everything with us that we’ll need while we’re there. For Vaillant Group service technicians, it’s not just a slogan but a daily reality. Because their service vehicles and parts are prepared overnight for the following day.

Pointing our customers a way towards energy transition.

And navigating through the day on the most efficient routes.
Both counts. Both are us.

Our customers should be able to trust us as experts for climate and eco-friendly technologies. Here too, your colleagues in Service Technology at Vaillant Group are out there at the sharp end every day. No problem. Because our customers benefit not only from our service technicians’ know-how and fully-equipped vehicles but also from their reliable punctuality. And that, in turn, is no problem because a coordinated daily schedule with optimally planned routing is a top priority at Vaillant Group.

Standing by our customers in times of energy transition.

And standing by our colleagues in their times of their onboarding.
Both counts. Both are us.

We are experts: we always have to be absolutely up to date. Also, for our customers, who have lots of questions about new climate and eco-friendly technologies. Your colleagues in Service Technology at Vaillant Group are on hand to offer help and advice – and they’re friendly, well-informed and, if necessary, patient too. We also pass on our knowledge in-house: new colleagues are given an intensive induction and thorough instruction. Because we know that the energy transition can only succeed if our service technicians know exactly what needs to be done on the ground.
Visit our career section to view current vacancies or join our Talent Community.

Your benefits with us

Take advantage of the substantial benefits we offer our employees. Here are a few examples

BONUS
We run a bonus scheme so that all employees are eligible to earn a bonus in addition to their remuneration.

SPORTS OFFERS
Promoting Health and Fitness amongst our employees is important to us. That's why we offer discounts on gym memberships as part of our wellbeing program.

DISCOUNTS
When purchasing our products and spare parts for personal use, our employees receive discounts. This also benefits partners of employees, their parents and children.

COMPANY CARS
Company cars are provided depending on position and function. Employees who travel frequently, for example, receive a company car, as well as managers above of a certain management level.

MANAGEMENT TRAINING
A value-based leadership culture is the foundation of our management development program. Our professionals are trained in soft and social skills, preparing them for the next stage of their career if needed.

COMPANY PENSION SCHEME
We offer our employees the opportunity to take out a company pension scheme. To ensure that every employee can put together the best personal pension package, each one is advised in detail by one of our external experts.

BISTRO AND KIOSK
In our central bistro, there are various hot meals for lunch and dinner. The kiosk offers snacks, sandwiches, fruit and drinks. At locations without an in-house bistro, restaurants, cafés or snack bars are usually easily accessible.

HEALTH MANAGEMENT
We invest a lot of time and energy into the health of our employees. We offer health checks for employees as well as being able to receive flu vaccination vouchers and eye test vouchers. These are just a few of the offers at Vaillant Group.

PROFESSIONAL DEVELOPMENT
Thousands of employees make Vaillant Group successful. To keep it that way, we offer tailor-made further education programs. They activate previously untapped potential and abilities in our employees, Vaillant Group remains the Best in Class.

PART-TIME WORK MODELS
Part-time work models are a good solution. Some of our employees share a full-time job and work on projects together, while others work on their tasks with fewer hours. Employees who study alongside their work can also coordinate work and study.

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Of course, all people are welcome at our company, regardless of age, gender, religion and other criteria. With a view to improving readability, we do not use a gender specific writing style. All personal designations on the website (and in all embedded documents) are gender neutral.