Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

Head of Group (m/f/d) IT Smart Customer Solutions


  • As Head of Group IT Smart Customer Solutions you lead motivated agile teams, who deliver high value with innovative customer-centric digital products 
  • You will a partner with Product Owners and agile teams to build product roadmaps integrated into the broader Company product portfolio plan 
  • To achieve this, you will lead the management of the applications including the group-wide websites with a wide range of extranet functionalities, mobile apps for planning, selling and using heating systems and additionally APIs for developer communities outside of the Vaillant Group
  • You will continuously leverage cross-industry knowledge and make sure your teams have top-notch development skills  


  • You have successfully completed your master’s degree in informatics, business informatics or similar
  • A minimum of ten years’ professional experience in global IT strategy planning, project management and leadership within an agile international environment 
  • You have expertise in complex cloud architectures (DevOps-Azure) and the ability to coach and guide delivery teams in engineer practices
  • Your personal brand features integrity, empathy and a global mindset 
  • You value the importance of Stakeholder Management and Demand Management and practice it regularly  
  • To be successful in this role, you will need excellent communication and presentation skills on all business levels - you speak fluently German and English in your daily business


  • A fast growing, agile and very dynamic team that challenges established routines and helps transforming the Vaillant Group to a data informed business
  • All our employees with electric cars can use our electric filling stations
  • We offer up to 70% remote work. In addition, our employees can work from a European Union country for up to 30 days a year
  • Constant learning opportunities for both technical and personal growth through a range of workshops, seminars, events, and e-learnings
  • Please apply with an English CV


Svetlina Klose

+492191 18 2582

Vaillant Group

Company:  Vaillant Group Business Services GmbH

Remscheid, DE

Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 16,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


Apply now »
Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.