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Consultant (m/f) in the Field of Application Management Services (AMS)

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Date: 17-Jan-2019

Location: Remscheid (Headquarters), DE, 42859

Company: Vaillant Group

Vaillant Vaillant Group

 YOU WANT TO 
 CHANGE THE WORLD? 
 START WITH 
 THE CLIMATE! 


 Taking care 
 of a better climate. 

Taking care of a better climate – inside each home and the world around it. That‘s our vision. We pursue it as a global leader for residential heating and hot water solutions with innovative, eco-friendly technologies and the energy of over 12.000 people in more than 20 countries. The trust of our 30 million customers worldwide speaks for itself. Change the world by changing your career: join Vaillant.

Consultant (m/f) in the Field of Application Management Services (AMS)
Vaillant Group Business Services GmbH | Remscheid | Germany

Do you enjoy functioning as a competent point of contact (m/f) in the field of IT support processes? Collaborate with us on the development of a contemporary service structure in the field of Application Management Services (AMS). Help us master the challenges of the digital transformation and co-design those yourself in your team.  

 

WHAT YOU WILL DO

  • You will take a guidance and governance role in collaboration with an external service provider to ensure a contemporary structure in the field of Application Management Services (AMS)
  • You will steer and monitor the Incident Management using ITIL-compliant processes
  • You will actively cooperate in the development of a contemporary service structure in the field of Application Management Services (AMS)
  • You will stabilize problematic systems and processes and initiate optimization projects
  • You will ensure the availabilities of the process and system landscape – in addition you will thus support the user in trainings and documentations
  • You will independently define key performance indicators (KPIs) together with national and international companies

WHAT YOU BRING ALONG

  • A successfully completed degree in Computer Science or a similar qualification as well as several years of work experience in the area if IT Consulting and Service Management
  • Very good knowledge of SAP (modules: PP, PM, MM, LE)
  • Experience with interfaces to MES systems and warehouse management systems (IDOC technologies, SFTP procedures)
  • An ITIL certification as well as knowledge in the field of agile project management is desirable
  • Quick thinking, high level of analytical competencies as well as independence combined with personal initiative
  • Business fluent German and English language skills, written and spoken
  • Drive to shape our digital future

WHAT WE OFFER

  • “Not only is my supervisor my boss, but, first and foremost, he is also my coach.”
  • “Excellent working atmosphere. Interesting advanced trainings.”
  • “The welcoming and integration of new employees is unbelievable. The team spirit is awesome.”
  • “Due to the company’s size, most employees can fulfill relative complex tasks.”
  • “There is a health care center offering fitness courses and where you can receive further support.”
  • “Vaillant offers its employees the opportunity to reconsider things to widen your personal possibilities. I love every aspect of my job!”

(Quotes from last global Great Place to Work Survey)

APPLY NOW: JOIN THEGREENTEAM

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