Salesforce Team Lead Journey Enablers

WHAT YOU WILL DO

Team Leadership:

• Retain and develop team members through development plans, training journeys and regular performance evaluations
• Define and execute partners/subcontractors needs to complement or extend capacities when needed
• Manage Team capacity plan and assignment for projects/process enhancements
• Ensure Service Enablers value stream integration across the end-to-end Service Processes, jointly with teams under the responsibility of SMS tower

Delivery:

• Monitor capacity and velocity to ensure deliveries on time/on budget/in scope avoiding under/over resources assignments
• Collaborate with Central teams and local subsidiaries to guide how Salesforce-based solution will meet Business goals and challenges
• Effectively escalate issues to the Head of Sales, Marketing and Service in a timely manner

WHAT YOU BRING ALONG

• Minimum 2-3 years of Salesforce consulting experience, preferably in Marketing Automation and/or Service processes
• Detailed understanding of Salesforce.com platform and cloud architecture; experience in SalesForce Marketing Cloud or Pardot will be your advantage
• Strong team leadership & communication skills; strong aptitude for managing team performance
• Experience in managing a budget effectively

WHAT WE OFFER

• A fast growing, agile and very dynamic team that challenges established routines and helps transforming the Vaillant Group to a data informed business
• Constant learning opportunities for both technical and personal growth through a range of workshops, seminars, events, and e-learnings
• Opportunity to become a part of newly created IT/Data Site located in modern office building
• Package of additional benefits: private medical care, multi-sport card