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Team Leader Technical Support and Training

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Date: 14-May-2019

Location: Brussel, BE, 1620

Company: Vaillant Group

Vaillant Vaillant Group


 Taking care 
 of a better climate. 

Taking care of a better climate – inside each home and the world around it. That‘s our vision. We pursue it as a global leader for residential heating and hot water solutions with innovative, eco-friendly technologies and the energy of over 12.000 people in more than 20 countries. The trust of our 30 million customers worldwide speaks for itself. Change the world by changing your career: join Vaillant.

Teamleader Technical Support and Training (M/F)
Vaillant Group | Drogenbos | Belgium


  • You are in charge and coach a team of 12 people that on the one hand provides technical advice to installers and on the other hand gives training to own employees and customers;
  • You monitor the day-to-day operation of these teams (presence and accessibility), you determine targets and follow up the results;
  • You are responsible for the preparation, implementation and coordination of the trainings and will help to develop and organise new training courses;
  • You are at the basis of the development of new training concepts, both off-line and on-line;
  • You, as a responsible, guide the activities in our training centers in the right direction and ensure knowledge transfer and expertise with regard to the entire team so that continuity is guaranteed in the long term;
  • Together with other departments, you build up a system of knowledge transfer (knowledge management system) that collects and distributes all knowledge within the company.


  • You have experience in management and know how to deal with people. You are able to inspire and motivate people;  
  • You are analytical and have strong organizational and planning skills;
  • You preferably already have experience in building internal and external training programs;
  • You think result and solution minded;
  • You may have had a technical education or an intrest in technology;  
  • You are a strong communicator, hands-on and establish easily relationships;
  • You are fluent in three languages (Dutch-French and English);
  • Drive to shape our digital future.


  • “My manager is not only my boss, but first and foremost my coach.”
  • “Very good working atmosphere. Meaningful development opportunities.”
  • “Employees are being valued and developed.”
  • “Innovative thinking: many research projects with universities, companies and the country / EU.”
  • “The company works sustainably.”

(Quotes from last global Great Place to Work Survey)


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