What we achieve together

International career entry – shape the energy transition together with us and our customers. As a Trainee Customer Insights (m/f/d) within Market Intelligence, you will contribute from day one to key decision-making processes by consistently putting customer needs at the center. You will analyze customer expectations, monitor market dynamics and work in an international environment offering diverse insights and development opportunities.

Within the 24 month International Graduate Program, starting on 1 November 2026, you will build a deep understanding of end customers and professional installers while combining analytical excellence with hands-on practice — always with the ambition to turn insights into real business value. This prepares you optimally for a guaranteed target position within the Vaillant Group.

• In your role as Trainee Customer Insights, you will conduct international market research studies with end customers and professional installers using qualitative and quantitative methods such as usability testing
• Together with interdisciplinary teams, you will analyze customer needs as well as market and competitive developments and derive well-founded recommendations for products, systems and digital solutions
• During your first assignment within Market Intelligence, you will deepen your expertise in Customer Insights and support strategic decisions through research-based analyses
• In your international assignment in Business Development in Spain, you will broaden your perspective, work closely to the market and further develop your intercultural competence
• In additional trainee assignments focusing on digital and system solutions, you will actively integrate customer feedback and market knowledge into the development of customer-centric concepts
• By preparing insights in a compelling way, creating impactful presentations and using artificial intelligence tools, you will increase efficiency and deliver faster, more precise analyses

What makes us successful together

• Experience: Through internships and/or working student roles, ideally in market research, analytics, UX  design or strategy within an international industrial or consulting environment, you have already gained initial practical experience
• Qualification: You have completed your university studies with above-average results or are close to graduation, ideally at master’s level, for example in business administration, industrial engineering or psychology
• Know-how and skills: You demonstrate very strong analytical capabilities, work confidently with Microsoft Excel and PowerPoint and show a high affinity for using artificial intelligence in analyses and evaluations
• Nice to have: First exposure to international projects or market research methodologies strengthens your profile
• Personality: You stand out through commitment, initiative and strong organizational skills, work hands-on, grasp complex topics quickly and value close collaboration across teams while convincing others through excellent communication, openness and an international mindset
• Language skills: You communicate fluently in English and German and feel comfortable in an international working environment; Spanish language skills are an advantage
• You are willing to travel, particularly for the international assignment

What you can count on

• Compensation package: An attractive remuneration package based on the IG Metall collective agreement North Rhine‑Westphalia, including holiday and Christmas bonuses and additional payments, based on a 35‑hour working week
• Hybrid and flexible working: You benefit from hybrid working models as well as the option to work temporarily from another country within the European Union
• Onboarding: A clearly structured onboarding process including an onboarding app and the International Graduate Program with an international assignment prepare you optimally for daily international collaboration
• Buddy program: From day one, a dedicated buddy will support you in all questions related to your role and the organization
• Networking: National networking events as well as learning and development opportunities create a collaborative and inspiring working environment
• Career paths: We offer individual, sustainable and future-oriented career paths that recognize and foster the strengths and potential of each employee
• Employee benefits: Through our corporate benefits portal, you receive numerous discounts and offers in areas such as housing, travel, fashion and leisure
• International assignment: An international placement during the International Graduate Program is mandatory and enables you to experience our global structures and cultures, allowing you to see the bigger picture from different perspectives