Company: Vaillant Group Location: Katowice-POL Country: Poland (PL) Brand: Vaillant Group
Contract type: Permanent Working time: Full-time
What we achieve together
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You ensure the reliable delivery of network services by monitoring service levels, initiating improvement measures and coordinating with interdisciplinary teams.
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Your responsibilities will include building strong stakeholder relationships, understanding their needs and ensuring transparent communication about service performance.
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By applying service management processes, you safeguard compliance and create an environment of operational excellence.
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After analyzing service data and identifying optimization opportunities, you drive continuous improvements that uplift stability, security and performance.
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Together with internal partners you prepare structured reports and contribute to governance activities that support informed decisions.
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By managing interfaces across departments, you ensure fast and solution‑oriented handling of network‑related topics.
What makes us successful together
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Qualification: You hold a university degree in business administration, computer science or a comparable field.
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Experience: You bring more than five years of professional experience, including at least three years in network‑related service delivery or service management.
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Know‑how and skills: You have strong knowledge of modern network technologies such as wireless networks, routing and switching, network security, DNS, DHCP, IP addressing and software‑defined networking.
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Nice to have: Your understanding of cloud networking or hybrid connectivity adds value in our evolving digital landscape.
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Personality: You combine analytical strength, a structured and process‑oriented mindset, excellent communication skills and a high sense of responsibility.
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Language skills: You communicate confidently in business English.
What you can count on
- Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
- Health & Wellness support: private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
- Time off & balance: additional paid 2 days off and subsidies for recreation.
- Financial perks: up to 30% discount on company products, support for commuting and eyewear.
- Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
- Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.
What makes us special
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.
Your Contact:
Renata Weiner
+48880793672
