What we achieve together

In this role, you will play a vital part in enhancing our Salesforce solutions to provide outstanding customer service and retention. You will be involved in exciting projects that optimize our service workflows and improve user experiences across the organization. Your work will directly impact how our teams deliver reliable, efficient support and build long-term customer satisfaction.

Your main tasks & responsibilities:

• You will design, implement, and maintain comprehensive test plans and test cases for Salesforce applications and integrations.
• Collaborating closely with developers, business analysts, and product owners, you will develop a clear understanding of requirements and help define effective test strategies.
• You will execute functional, regression, integration, and user acceptance testing to ensure top-quality releases.
• You will develop and maintain automated test scripts using tools compatible with Salesforce, such as Selenium and Provar.
• Monitoring test execution, you will report defects and track quality metrics to support continuous process improvements.
• Assisting in release management and deployment validation, you will help ensure smooth and error-free rollouts.
• You will contribute to the ongoing improvement of QA standards by writing and updating platform documentation.
• Conducting stakeholder trainings and product demos, you will share your expertise to promote best practices.
• As an active team member, you will participate in our agile development cycle and foster a culture of continuous learning.

What makes us successful together

• Qualification: You hold a degree in business administration, computer science, or a comparable qualification, with at least 3 years of experience in a consulting or corporate environment.
• Experience: You have extensive knowledge of implementing and testing complex Salesforce service processes, with a proven track record in projects involving Service Cloud, Field Service, or similar solutions.
• Know-how and skills: Your expertise includes test automation tools (e.g., Selenium, Provar), API testing, and understanding Salesforce architecture, complemented by an agile mindset.
• Nice to have: Salesforce certifications (e.g., Administrator, Platform App Builder) and experience with CI/CD pipelines and HVAC or manufacturing industry processes are valuable assets.
• Personality: You are a proactive, analytical thinker who enjoys problem-solving, written communication, and working collaboratively in cross-functional teams.
• Language skills: Business fluency in English, with additional language skills considered an asset.

What you can count on

• Hybrid Work: We offer our employees the opportunity to work up to 70% of their working hours on a mobile basis. In addition, they can work up to 30 days a year from a country in the European Union.
• Onboarding: Our clearly structured onboarding process, including an Onboarding App, enables us to integrate new employees into Vaillant Group quickly and in a targeted manner.
• Health management: We offer comprehensive preventive health counseling & measures.
• Constant learning opportunities for both professional and personal growth through a range of workshops, seminars, events, and e-learning.