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 WORKING AT VAILLANT GROUP. 
 TAKING CARE OF A BETTER CLIMATE. 


Printing our own 3D prototypes. And becoming more agile in every dimension of our daily work.
Both count. Both are us.

Service Operation Manager

WHAT YOU WILL DO

  • Leading Service operation department, including Service sales team, Spare parts team, Technical support team, utilize internal and external resources to support field service.
  • Drive service sales team for sales target of products and maintenance through activities, channels
  • Supervise Spare parts team to plan and forecast the business of spare parts and add on components to service partner and stock and Warranty returned spare parts management.
  • Leading the technical support team to ensure the training and support for field service technicians. According to the feedback of field service, to improve the installation and product quality. Supporting the new product launching or product phase out of market.
  • Coach and guide team managers to develop team competence. Drive team performance and department projects.
 

WHAT YOU BRING ALONG

  • Bachelor degree or above. Engineering is preferred.
  • At least 5 -10 years working experience. Team management experience is a must.  Engineering or field service background is preferred.
  • Good at project management, good leadership and communication skills.
  • Fluent in both written and spoken English.
 

WHAT WE OFFER

  • Very good working atmosphere. Meaningful development opportunities.
  • The company holds employee activities frequently.
  • The company provides the systematic global training to improve the employee’s technique and service ideas.
  • Rigorous working style, humanized management policy, harmonious team atmosphere, strong cohesion, and these kind of unique features inspire me to go forward and contribute to the development of the company.
 

 

Mengrui Zhang

+86 10 85932565

mengrui.zhang@vaillant-group.com

Company:  Vaillant (Beijing) Heating Equipment Co., Ltd
City:  Shanghai
Country:  China

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 14,000 colleagues from more than 50 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


 YOUR CONTACT 

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