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 WORKING AT VAILLANT GROUP. 
 TAKING CARE OF A BETTER CLIMATE. 


Filling most of our leadership positions internally. And encouraging younger and older colleagues to learn from each other.
Both count. Both are us.

Specialist (m/f/d) Service Process Management

WHAT YOU WILL DO

  • As a Specialist (m/f/d) Service Process Management, you will be responsible for the technical conception, definition and implementation of operational service processes between the Service Center and the internal/ external service departments
  • You will prepare ad hoc and regular analyses to keep track of the current status, observe the market with regard to service processes and identify risks and opportunities of existing processes in the German market
  • In addition, you will support central service processes and help shape the external perception of customer service
  • You will support the digitalization of existing service processes with external and internal IT specialists
     
 

WHAT YOU BRING ALONG

  • You have a Bachelor`s degree or a comparable education and already have experience in the service sector
  • Your are well-versed in using IT tools in your work 
  • Your business-fluent German and English skills and your open and trustworthy personality enable you to communicate confidently at all levels
  • An engaging, confident manner and a solution-oriented approach round off your profile 
     
 

WHAT WE OFFER

  • We are part of the solution. Our highly efficient, environmentally friendly technologies conserve resources and reduce CO2 emissions in the long term.
  • Each employee organizes his hours individually in coordination with his colleagues. This allows family and career to be flexibly coordinated.
  • Our professionals are trained in soft and social skills and in this way prepared for the next career level.
  • We value teamwork and a good togetherness
     
 

 

Svetlina Klose

+492191 18 2582

svetlina.klose@vaillant-group.com

Company:  Vaillant Deutschland GmbH&Co. KG
City:  Remscheid
Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 14,000 colleagues from more than 50 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


 YOUR CONTACT 

Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.

 

 

 

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