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Filling most of our leadership positions internally. And encouraging younger and older colleagues to learn from each other.
Both count. Both are us.

Service Business Analyst (m/f/d)


  • As a Service Business Analyst (m/f/d) you will independently lead projects in the Vaillant Group with a focus on the provision and analysis of KPIs and reports in the service environment.
  • Your task is to actively support the evaluation of financial and operational performance of service business models, as well as analyses on the profitability of service products by means of standard and ad-hoc analyses as well as benchmarking between different local service organizations
  • As part of our digital transformation program (CRM & ERP), you will accompany the system-side creation of service-relevant KPIs and support the local service organizations during implementation
  • As an interface between Service Business Development, Service Controlling and the IT department, you will demonstrate your technical skills in the efficient preparation and execution of workshops with relevant stakeholders
  • The daily work with IT-technical tools (e.g. CRM, BI, reporting front-ends) is also part of your tasks


  • You have successfully completed a bachelor's degree in economics or a comparable qualification and have the necessary tools of the trade
  • You have already gained several years of professional experience in controlling or analytics and have experience in project management, ideally in process and TQM-related areas
  • Your very good MS Office skills as well as experience in Salesforce, SAP Cloud Analytics, QlikView or similar will help you in your daily business
  • Due to your very good German and English skills and your open personality, you communicate confidently on all levels
  • A particularly analytical and conceptual mindset and a meticulous way of working round off your profile


  • We are part of the solution. Our highly efficient, environmentally friendly technologies conserve resources and reduce CO2 emissions in the long term.
  • Each employee organizes his hours individually in coordination with his colleagues. This allows family and career to be flexibly coordinated.
  • Our professionals are trained in soft and social skills and in this way prepared for the next career level.
  • We value teamwork and a good togetherness


Friederike Sieber

+49 2191 18 4612


Company:  Vaillant GmbH
City:  Remscheid
Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 14,000 colleagues from more than 50 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.





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