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Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

Consultant (m/f/d) - Salesforce Service Cloud


  • Your task is to proactively consult on the introduction and further development of group-wide innovative processes and applications in the service environment 
  • Following your analysis and evaluation of business requirements, you will design and implement customized Salesforce solutions with a focus on Salesforce Service Cloud  
  • You create added value for your internal customers by relying on proven standards and processes when designing solutions 
  • In addition, you will act as a sensitive intermediary between internal and external contacts, using current project management methods


  • With your successfully completed degree in computer science or business administration or a comparable qualification, you have the necessary tools of the trade 
  • Ideally, you have sound practical experience and knowledge in the implementation of complex service processes within Salesforce.com (focus on Service Cloud); current Salesforce certifications are an advantage  
  • You are familiar with current agile working methods (Kanban, SCRUM) and are willing to work in this environment  
  • Due to your very good German & English language skills and your open and trustworthy personality you communicate confidently on all levels 
  • You round off your profile with strong communication skills and the ability to work in a team combined with a high degree of initiative and implementation strength


  • A good work-life balance is very important to us. Each employee organizes their home office and office days in coordination with their team. In this way, family and career can be flexibly coordinated. 
  • Our canteen and company health management are a matter of course for us (sports offers, fitness courses, company doctor) 
  • All our employees with electric cars have access to our electric charging stations  


Svetlina Klose

+492191 18 2582


Vaillant Group

Company:  Vaillant Group Business Services GmbH
City:  Remscheid
Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 15,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


Apply now »
Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.