Project Manager (m/f/d) Smart Solutions
WHAT YOU WILL DO
- As a project manager (m/f/d), you will support our sales organizations in the introduction of digital solutions, e.g. the myVAILLANT Web self-service portal
- You support the integration of the solution into the core processes of the countries (e.g. appointment allocation in the contact center)
- You develop a product-specific performance tracking (e.g. call volume, call types, contracts, registrations), which is coordinated with the respective stakeholders of the countries on a national and international level
- You identify improvement actions and make them transparent to the product owner and his scrum team
- You accompany and support new features/services from the idea to the implementation and develop them actively with the stakeholders and with the scrum team
- You establish new communities, manage international stakeholders and support the management of the product backlog
WHAT YOU BRING ALONG
- Through your successfully completed studies in the field of business, engineering or a comparable course of study, you have the necessary tools of the trade
- You already have some professional experience in project management, ideally in product management, marketing or service, and have gained initial experience in a Scrum team
- Your strong strategic and conceptual thinking as well as your experience with digital products helps you in your daily business
- You are used to working in a customer-centric way, like to interact with communities and therefore use design thinking methods for example
- Due to your very good English and your open and trustworthy personality, you communicate confidently on all levels
- Enjoying change, organizational talent and a meticulous way of working round off your profile
WHAT WE OFFER
- We are part of the solution. Because our highly efficient, environmentally friendly technologies conserve resources and reduce CO2 emissions in the long term.
- Each employee organizes their home office and office days in coordination with their team. In this way, family and career can be flexibly coordinated with each other
- We act out of conviction - so that our customers can use their products effortlessly and communicate easily with Vaillant