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Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

IT Continuity Coordinator (m/f/d)


  • Your main responsibility in your role is to ensure the provision of the agreed service levels in cases of emergency and facilitate communication between the business and IT 
  • To be successful you will need to support the application of appropriate existing IT continuity methods for day-to-day operations to prevent emergency situations in agreement with various stakeholders group-wide
  • In addition, you plan and implement measures for emergency handling and conduct regular practices to verify the effectiveness of the planned emergency activities  
  • You will also be the central point of contact and coordinator in case of emergency during office hours and will set up an effective organization to be able to react at any point in time
  • You will continuously monitor developments and trends in IT Service Management and introduce best practices where applicable 


  • You have successfully completed your studies in computer science or a comparable technical qualification and ideally bring along professional experience in the field of IT service management 
  • Strong communication skills and ability to work in a team, combined with a high degree of initiative and the motivation to work in an agile and interdisciplinary environment, make you a suitable candidate  
  • You stay calm even in difficult situations and your analytical skills help to overcome emergency situations in the best possible way
  • Your English language skills are on a business level and you are willing to learn German 


  • Our professionals receive specific training to make the most of their potential
  • We offer flexible working hours and home office. This allows family and career to be flexibly coordinated.
  • Our canteen offers a variety of lunch menus every day
  • All our employees with electric cars can use our electric filling stations


Svetlina Klose

+492191 18 2582

Vaillant Group

Company:  Vaillant Group Business Services GmbH
City:  Remscheid
Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 15,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


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Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.