Sustainable heating solutions are our company purpose. And flexible ways of working are part of our company culture.
Both count. Both are us.

Expert CRM Analysis & Intelligence (m/f/d) limited for 2 years


  • As an expert (m/f/d) for CRM, you analyze the data in the CRM system and other systems and ensure a continuously high data quality
  • Through your overview of all customer-related data and the creation of regular reports as well as project-related analyses, you derive well-founded recommendations for action for projects and the strategic orientation and advise the various stakeholders
  • You check and optimize the expansion of CRM reporting as well as a corresponding data architecture
  • You lead workshops with CRM users to optimize data preparation and input
  • You are responsible for the continuous further development of the CRM system by integrating relevant data, information and the regular exchange with key users in accordance with the strategic alignment
  • You support market research studies and customer surveys 


  • You have a university degree in economics or business administration
  • You have already gained several years of professional experience and have learned how to work with databases and various CRM systems (especially Salesforce) as well as complex data analysis
  • You are interested in complex interrelationships and have excellent analytical skills
  • You convince with your presentation and communication skills, you use your very good German and English skills confidently in your daily business life


  • Mobile Work: We offer up to 70% remote work. In addition, our employees can work from a European Union country for up to 30 days a year
  • Flexible working hours: We offer flexible working hours so that family and career can be coordinated individually
  • Salary: We offer an attractive remuneration package in accordance with the NRW IG Metall collective wage agreement, including vacation pay and Christmas bonus to our employees in Germany
  • Appreciation: We treat our employees with trust, respect and appreciation at all times


Michelle Kannler

+49 2191 18 2601


Company:  Vaillant Deutschland GmbH&Co. KG
City:  Remscheid
Country:  Germany

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 16,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.


Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.