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Consultant (m/w) Group IT

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Date: 17-Mar-2019

Location: Remscheid (Headquarters), DE, 42859

Company: Vaillant Group

Vaillant Vaillant Group

 YOU WANT TO 
 CHANGE THE WORLD? 
 START WITH 
 THE CLIMATE! 


 Taking care 
 of a better climate. 

Taking care of a better climate – inside each home and the world around it. That‘s our vision. We pursue it as a global leader for residential heating and hot water solutions with innovative, eco-friendly technologies and the energy of over 12.000 people in more than 20 countries. The trust of our 30 million customers worldwide speaks for itself. Change the world by changing your career: join Vaillant.

Consultant (m/f) Group IT
Vaillant Group Business Services GmbH | Remscheid | Germany

As Consultant (m/f) Group IT you consult Vaillant Group in the end-to-end-process service to retention holistically. Among others, the topics include Call Center Management, Order Acceptance, arranging of the service technicians, Field Service Management, Inventory Management and customer portals. CRM-sided Salesfroce.com will be used as application including SAP as ERP backend.

 

WHAT YOU WILL DO

  • Consult the stakeholders in the creation of concepts regarding technical realization/expense
  • Analyze processes and release concepts for planned further development regarding maintainability, complexity reduction and standardization
  • Implement adaptation requirements from projects in the scope of customizing as well as configuration
  • Support in the documentation and testing of current procedures/processes
  • Steer service providers in project planning, development, implementation and the roll-out of customer solutions in the local country organisations

WHAT YOU BRING ALONG

  • Successfully completed bachelor’s or master’s degree in Business Administration with a focus in IT or Computer Science Studies
  • Long-time professional experience in IT consulting, implementation and customizing
  • In-depth knowledge within the salesforce environment, an equivalent certification is a plus
  • First experience in using Field Service Lightning or in similar service-oriented IT solutions for the customer service
  • Know-how about an agile project environment and with Kaban of the IT as well as about Lightning Experience and/or Salesforce DX
  • Analytical talent, hands-on-mentality as well as quick perception supplemented by an autonomous way of working
  • Drive to shape our digital future

WHAT WE OFFER

  • “Not only is my supervisor my boss, but, first and foremost, he is also my coach.”
  • “Excellent working atmosphere. Interesting advanced trainings.”
  • “The welcoming and integration of new employees is unbelievable. The team spirit is awesome.”
  • “Due to the company’s size, most employees can fulfill relatively complex tasks.”
  • “There is a health care center offering fitness courses where you can receive further support.”
  • “Vaillant offers its employees the opportunity to reconsider things to widen your personal possibilities. I love every aspect of my job!”

(Quotes from last global Great Place to Work Survey)

APPLY NOW: JOIN THEGREENTEAM

career.vaillant-group.com
 
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