Loading...
 
Share this Job

 WORKING AT VAILLANT GROUP. 
 TAKING CARE OF A BETTER CLIMATE. 


Printing our own 3D prototypes. And becoming more agile in every dimension of our daily work.
Both count. Both are us.

Field Service Engineer - Covering Postcodes CR, SE, SM, SW2,4,8,9,11-20

WHAT YOU WILL DO

A vacancy currently exists for a Field Service Engineer within Vaillant Service, covering the following post codes – CR, SE, SM, SW2,4,8,9,11-20.

Reporting to the Field Service Manager, key responsibilities will entail:

  • Working to the Customer Service Excellence ethics.
  • Carrying out Servicing and Repairs on Vaillant Group brand products.
  • Fault finding.
  • System work repairs.
  • Working to KPI’s.
  • Supporting the Sales Department.
  • Following procedures and processes set by Field Service.
  • Supporting Field Sales initiatives.

All activities above will be supported by a well-established team of Operational Support Technicians and training department.

 

WHAT YOU BRING ALONG

  • The successful candidate will hold CCN1, HTR1, CENWAT 1 & LPG ACS gas certificates and preferable live locally to the area.
  • Excellent customer service skills.
  • A high level of technical knowledge of the domestic gas range of group products.
  • Effective communication and IT skills.
  • An extremely flexible and adaptable approach is required to ensure our customers’ expectations are exceeded.
  • The position requires a highly motivated individual, from a field engineering background whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence.
  • The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as Renewable and Commercial products.
 

WHAT WE OFFER

  • Subsidised private healthcare.
  • Flu vaccinations.
  • Bike to work scheme.
  • Free on-site parking.
  • Subsidised restaurant.
  • Extensive training for all employees.
  • International development programmes.
  • Generous pension scheme.
  • Wellbeing programme.
 

 

Julie Varley-Hill

n/a

julie.varley-hill@vaillant-group.com

Vaillant

Title:  Field Service Engineer - Covering Postcodes CR, SE, SM, SW2,4,8,9,11-20

Company:  Vaillant Group U.K. Ltd
City:  Belper
Country:  United Kingdom

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 15,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.
Since we work climate-neutrally, we can only process online applications. Let's save the climate together and avoid paper applications.

 

 

 

 

 

 

 

 

 

 

logoleiste